Terms & Conditions

These terms and conditions are designed to provide you information on our services and outlines important conditions that apply to your using these services. These terms and conditions may change or be updated from time to time. It remains your responsibility to access and check these terms and conditions whenever you access the site. The latest version of these terms and conditions will govern any future usage by you of the site.

  • Ordering

    Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason, your credit card will be refunded.

  • Payment, Pricing & Promotions

    We accept all major credit cards (Visa, M/C, AMEX, Discover). All pricing is subject to change. We will not be held liable for any pricing errors, including shipping, that may occur on the website. Although we strive hard to eliminate any errors, we are human and mistakes do happen.

  • Taxes

    We collect sales tax in the state where we have a physical presence, Arizona. We do not collect sales tax in any other state because we are not required to do so. All orders placed online will be charged using the applicable sales tax rate for your shipping address. Even if we do not collect taxes on your purchase, you may owe sales tax on your purchase. For more information, please visit your state's department of revenue website.

  • Viewing Orders & Tracking

    If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. You can view your current order status by clicking here.

  • Updating Account Information

    Your account information can be changed or updated at anytime by logging into your account here.

  • Returns

    Your item must be in its original, unused condition to be returned, unless there is a manufacturer defect. You must return the item within 15 days of delivery in the original packaging.
    All returns must have an RMA.

    Please email returns@c10shop.com to request an RMA.
    Mail your returned item to:
    C10 Shop
    Returns Dept 5346 S Desert View Dr #8 Apache Junction, AZ 85120
    Please make sure the RMA # is written on the outside of your box.

    You will be responsible for all return shipping costs. Shipping costs are non-refundable.

  • Refunds & Exchanges

    Once we receive your returned item, we will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a refund to your credit card (or original method of payment). Please note it may take several days for the credit to appear depending on your card issuer or bank policies.

    Exchanges will be for the exact same product. If the exact product is not available, a product of equal value and quality may be substituted.

  • Restocking Fee

    All returns MAY be subject to a 15% restocking fee.

  • Cancellation or Modification

    Orders may be cancelled or modified within 24 hours of the initial order date. If the order has already shipped or is in the shipping process, cancellation or modification may not be honored.

  • Warranty

    We do not offer any product warranties. All warranty issues rely solely on the product manufacturer. Please refer to the product manufacturer website for their policies.

To Top